Business & Economics

Humanity Works

Get ready for 2030, when the rules of the business world will change!

Author 알렉산드라 르빗

Publisher 성신미디어

Published Feb 3, 2020

Size 153×215mm

ISBN 9791196063672

Price 16,000 KRW

As we prepare for a future in which the aging of the global population and falling birth rates are expected to deplete the pool of skilled professionals, and in which a lack of expertise—stemming from a failure to keep up with rapidly advancing industrial technology—is predicted to drag down product…

Humanity Works (휴머니티 웍스) is a book in which the author, Alexandra Levit—a consultant and futurist—offers insights into the future based on her own research and consulting experience.

As we prepare for a future in which the aging of the global population and falling birth rates are expected to deplete the pool of skilled professionals, and in which a lack of expertise—stemming from a failure to keep up with rapidly advancing industrial technology—is predicted to drag down productivity, we humans must think hard about how we ought to work going forward.

In response, the author lays out the characteristics of the people who will make up the future workforce, the technologies they will need to use, and the kinds of organizational environments in which they will pursue results. She also proposes, one by one and with real examples, what organizations and leaders will need in order to successfully guide their people and companies in the industrial world of 2030. 

In particular, the “Spotlight” section in each chapter introduces real-world cases showing how companies and organizations apply and tackle the topic at hand. Through the author’s analysis and information, readers will be able to envision a healthy, bright future suited to their own organizations.

Humanity Works is an excellent management guide—meant to be read by future leaders as well as by today’s leaders who are responsible for cultivating them—that points the way forward for companies and individuals as they move toward 2030.

Endorsements

A Future Built Together by Humans and Machines

The Future World of Work and Humanity

Introduction

Chapter 1: Forget Your Parents’ Working Lives

Declining Birth Rates and Their Impact on Population

Millennials Take Over the Labor Market

Baby Boomers Delaying Retirement

Spotlight: Ford’s Phased Retirement Program

Labor Shortages and the Skills Mismatch

Spotlight: The Global Healthcare Workforce in 2030

Tapping the Global Talent Pool

Chapter 2: Technological Progress and the Next Stage of Industry

The Emergence of Industry 4.0

Big Data Gets Even Bigger

Spotlight: Wegmans Uses Analytics to Tailor Employee Benefits

Bots Are New to Everyone

How Much Deeper Can Machines Learn?

Integrated Machines with Faces and Emotions

Spotlight: Blockchain

Cyborgs: A World Where Machines Are No Longer Strangers

Chapter 3: Humans as a Precious Commodity

The Evolution of the Human Expert

Human Capabilities: Leadership and Collaboration

Human Capabilities: Creativity and Innovation

Human Capabilities: Judgment

Human Capabilities: Intuition

Spotlight: The Shifting Business Model of Management Consulting

Human Capabilities: Interpersonal Sensitivity

Knowledge Is Not a Virtue: Changing How Teams Learn

Spotlight: Gamification and Simulation

The Trap of Bias: Overcoming Humanity’s Achilles’ Heel

Chapter 4: The Evolving Structure of Work

The Spread of Co-Working

Flexible Work Becomes the Standard

Spotlight: MIT Expands Flexible Work

Virtual Teams and Swarms

Collaboration Through Virtual Reality, Augmented Reality, and Telepresence

Spotlight: Telepresence Infiltrates a San Francisco Office

Chapter 5: How the Future Gig Economy Will Work

The Rise of the Contract Workforce

The Pros and Cons of Contract Workers

Assessing the Financial Viability of Contract Workers

Maximizing the Engagement of Contract Workers

Spotlight: WorkMarket and Tastemakers

Get Your Team Ready for the Future of Contract Work

When Contract Work Doesn’t Run Smoothly—Universal

Could Basic Income Be the Solution?

Spotlight: The Washington Post’s Talent Network

Chapter 6: Choose Your Own Adventure—Customizing Your Career

Fixed-Term Work and Employment Transitions

Spotlight: The U.S. Navy’s Sabbatical Program

Build Cross-Functional Experts

Spotlight: Rotational Leadership Programs

Customizing Jobs with Wearable Devices

Chapter 7: The Future of Workplace Culture and Employee Experience

Organizational Culture in 2030

The Transformation of Organizational Culture

Spotlight: WD-40 Company’s Big Wins from Cultural Transformation

Employee Experience Belongs to the Whole Team

Design Thinking: The Building Blocks of Experience

The Changing Experience of Performance

Spotlight: IBM India’s Checkpoint Evaluation System

Objectives and Key Results: The Goals of the Future

Chapter 8: Goodbye, Textbook CEO

The Rise of Millennial Professionals

The Arrival of Generation Z

Goodbye, Command-and-Control Leadership; Hello, Transformational Leadership

Spotlight: Citizen Development Changes How Systems Are Built

The Essential Competencies and Qualities for 21st-Century Leaders

Spotlight: Holacracy—Zappos’s Experiment in Self-Management

Women Leaders in the 21st Century

Chapter 9: The Organizational Puzzle

Branding

Reputation Management

Spotlight: Pepsi’s Reputation Collapses in an Instant

Corporate Ethics

Intellectual Property Rights

Digital Transformation and Disruption

Hiring and Employee Rights

Spotlight: France’s Right to Disconnect

Expanding the World

Bibliography

Notes

Index